General sales and delivery conditions

As of: February 2024

1. General – Scope
   • Ms. Katharina Rühl, Kaiserstr. 9, 55116 Mainz (hereinafter “KATHIS” or “we”) operates a homepage under the company KATHIS under the domain http://www.kathis-shoes.com and offers customers products, mainly shoes, on these websites (KATHIS Internet shop). for purchase over the Internet. Kathis products can also be purchased in Kathis showrooms and sales rooms.
   • KATHIS' deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions of Sales and Delivery. These are part of all contracts that we conclude with our customers (hereinafter “you” or “customer”) about the goods we offer.
   • Our sales staff is not entitled to make oral agreements with the customer that modify or supplement these General Terms and Conditions of Sale.
2. Offer, ordering process and conclusion of contract
   • Our presentation of goods in the KATHIS Internet shop as well as in brochures, advertisements and other advertising materials does not constitute a binding sales offer. The offer to conclude a purchase contract is made by you as a customer by clicking on the “Payable” button on the order page of the KATHIS Internet shop after fully entering your personal data Click on “order”.
   • You are bound to this order for 14 calendar days, meaning the contract is binding if we accept your order within this period. The decisive factor for compliance with the deadline is the time at which our acceptance reaches the customer. The delivery of the ordered goods also counts as acceptance.
   • After submitting the order, you will immediately receive a confirmation by email that we have received the order (“order confirmation”), which, however, does not constitute acceptance of the contract. We declare acceptance of the contract by separate email (“order confirmation”) or, at the latest, by delivery of the ordered goods. As soon as the goods leave our warehouse, you will receive another email (“shipping confirmation”).
   • The final contract is in German. The contract text is not stored on our internal systems. However, you can view and print out these terms and conditions under the “Terms and Conditions” section on the website of our online shop. We will also send you these terms and conditions via email with the order confirmation.
3. Prices and payment
   • Our prices include statutory sales tax.
   • Unless expressly agreed otherwise in writing, our prices apply for shipment from our warehouse. You must bear the costs of shipping and packaging. For this we charge the amount stated when ordering.
   • Payments can only be made using the payment methods offered in our online shop. The terms and conditions and data protection information of the respective payment providers apply.
   • You are only entitled to offsetting or retention rights to the extent that your claim has been legally established or is undisputed or has been established in the same contractual relationship.
4. Delivery and delivery time
   • The goods are delivered from our business premises or from our warehouse. Self-collection is only possible after a separate agreement has been made.
   • Unless a different delivery period has been agreed in writing, our deliveries will be made within 14 calendar days of the order confirmation, provided that the purchase price has been paid in advance.
   • If we are unable to meet binding delivery deadlines for reasons for which we are not responsible (non-availability of the goods, e.g. due to force majeure or due to failure of self-delivery by upstream suppliers despite the timely conclusion of a corresponding purchase contract), we will inform you of this immediately and at the same time the expected delivery date , notify new delivery date. If the goods are not available within the new period or are not available at all, both contracting parties are entitled to withdraw from the contract with regard to the goods in question. In this case, we will immediately reimburse any consideration already provided. The legal rights of the contracting parties remain unaffected.
   • If all of the goods in an order cannot be delivered at the same time, we are entitled to make partial deliveries at our expense in accordance with the agreed delivery times - within the scope of what is reasonable for you
5. Warranty and liability
   • In the event of defects in the delivered goods, the buyer is entitled to his statutory rights, unless otherwise stipulated in the following sections ‎ 2 to ‎ 5.4 .
   • Claims for damages by the customer due to obvious material defects in the delivered goods are excluded if the customer does not notify us of the defect within two weeks of delivery of the goods.
   • Our liability for damages, regardless of the legal basis (particularly in the event of delay, defects or other breaches of duty), is limited to the foreseeable damage that is typical for the contract.
   • The above limitation of liability does not apply to our liability for intentional behavior or gross negligence, for guaranteed characteristics, for injury to life, body or health or under the Product Liability Act.
6. Retention of title

We reserve ownership of the delivered goods until the purchase price for these goods has been paid in full.

7. Choice of law

The law of the Federal Republic of Germany applies to the contractual relationship between KATHIS and the customer, excluding uniform substantive law, in particular the UN Convention on Contracts for the International Sale of Goods. The legal regulations regarding the validity of mandatory consumer protection law remain unaffected.

Valid from: February 2024 V1.0